Help & support
Tell us what it’s about and what you need — we’ll reply by email, usually within a day or two. No account needed.
Tell us what it’s about and what you need — we’ll reply by email, usually within a day or two. No account needed.
Nine times out of ten the reason is a different email address at checkout — so the one thing we really need is the email you used while making the purchase. Not sure which it was? Give us your best guess; we’ll search for it.
Two optional extras turn a day of back-and-forth into one reply: your order or reference ID from the purchase email (something like BWM-D872-78A0), and a screenshot of the receipt. Neither is required — write in without them if you can’t find them.
Prefer email? Reach us any time at care@parmitakatkar.com.